Out of the blue they changed my primary care manager to another, approximately 30 miles farther assay. My former PCM had signed the contract with the transition from United Healthcare to this Health Net Federal Services. He was approved on May 17...and as of 12 June they still had not entered him in their "system". The result? The patient gets jerked around and given a long line of misinformation handed out by incompetent clerks, and apparently backed up by false information. I received the notice approximately 12 hours prior to having an appointment with my former PCM. No wonder physicians won't take Tricare when they get treated like this. The end results are the patients are jerked around, misled, and treated like second class citizens. As a military retired officer I am becoming aware that perhaps that is their plan.