Having seen the photo-upload towels on your website, I decided to purchase one for my father. EVERY SINGLE image on your website, depicting what the towel's final-outcome would look like, has the image filling the ENTIRE TOWEL (see attached screen shots). My father's towel arrived with a shrunken, partial photo in the centre of a plain white towel. I have been in a ‘back-and-forth' email conversation with your customer service department, where the reason for the error keeps changing. Excuse 1: the photo resolution wasn't good. My response: the image is an extremely expensive, high-resolution photograph, purchased from a professional photographer (attached as evidence). Excuse 2: it looks good, other towels on our website show partial images. My second response: EVERY SINGLE towel on your website shows the image filling the ENTIRE towel. I'm fed up being fobbed-off on this matter. It was a poorly executed photo-towel.