hi in Feb 2018 we bought a property and are receiving post for a business that has left the premises over 3 years ago a. we have contacted Neotel to correct their billing information and not waste paper sending countless documents to us . Neotel has the audacity to tell us to track down previous owner and get the information and then either contact them and update it ourselves or the get previous owners to do it . what idiotic procedure is that ? is it my responsibility to waste time tracking down their clients who obviously didn't want to be tracked down to their new address ? Neotel says its their policy so toughies its our issue to resolve ...