I bought 3 bundles In (2) 22 in. And (1) in 20 in and spent 246. Something, they sent me 2 bundles in a 20in, when I emailed them they basically called me a liar asking for a picture of the 2 bundles as if that would prove anything, I bought this feb. 16, 2013 today is march 9, 2013 and I have yet to receive my 3rd bundle I paid for. Luckily for me I went through pay pal so I filed a dispute so they will not pull this scam on me, as for the quality I can't say but I don't think it is true virgin hair as it looks and smell like its been dyed. I will never buy from them again I don't even want to try the hair, I keep asking them to come and get the2 bundles and just give me a refund. This company is nothing but a. Big hassle and their products are not what they say they are. Oh also I wanted the hair for a special event, now I'm stuck with box braids :( very unhappy I choose to buy for them!