6 Jun, 2021 → by ClaimboUser193028
Incident : rude and disrespectful

2

Subject: travel reservation to sacramento, ca on may 28, 2021 for brodmon drakeford jr Date : thursday, april 8, at 4:15:55pm eastern daylight time From: travel consultant Delta: airline: Trip to sacramento, ca Reservation code: Fipmxd Passenger(s): Brodmon drakeford jr Airline reservation code: Gzktsg (dl) Flight: # dl3650 Date: may 28, 2021 Class: e Origin: seattle Destination: sacramento Departure: gate s2 Board time: 11:16 am Departure time: 11:56 am My wife seat# 10c basic My seat # 11c basic Incident : rude and disrespectful April 8, 2021, thursday, 4:34 pm my wife and i, made our reservation to visit our son, and his wife in clearlake ca, for a memorial day weekend getaway. On friday 28th 2021, we flue from cvg to seattle, once therte we had about a two hour layover before boarding the plane. Once on the plane we went to our assigned seat, my wife seat number was 10 c, and mine was 11c. The stewardess notes that my wife and I were not setting together, she asked me if I would like to sit with my wife, who was sitting one row in front of me, at first I said thank you, i'm good. "she said are you sure", ‘then I said ok i'll move'. After I moved, I was approach by the gate agent, who was I believe of asian descent, a women. Who, accused me of moving my seat without permission. She was very rude, and disrespectful to me. She said in front of everyone in my seated area "when you are a-sign a seat that's the seat you stay in," like I stated, she was very rude, angry, and aggressive. I try to explain to her that the flight stewardess asked me if I would like to sit with my wife."then she said to me yeah, after you asked her. Her attitude was I still, don't believe you. She had very angry look on her face, and walked away without any apology. I felt embarrassed, humiliate, and frustrated at the same time, I couldn't really enjoy that time away with my family. Thinking about what happen on the plane, that someone could accuse me of something without learning the facts. This is not the first time that I flue with delta airline, but it is the first time I felt racially profiled, especially in this time of racial tension, and unrest here in the united states. Know one can really understand how it feels it until it happen to them. Sincerely your Brodmon drakeford jr
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