I am a Nissan Sunny (Model: 2017) owner in Cairo, Egypt. Region: Middle East I am writing this to complain to and make a claim against Nissan manufacturer in Egypt as my car still has not passed 100Km and the current reading is 99, 700Km and suddenly it stopped while driving so I brought it to Nissan AutoEgypt to the check the issue and they replied by telling me that it was due to an internal gear box issue and they can not define the actual reason causing the malfunction. Regardless of the cause of the issue which was confirmed by Nissan AutoEgypt that it is not due to any accident or personal misuse of the vehicle and it is in fact an internal issue from the Nissan Manufacturer themselves, I was asked to pay 45% of the total cost as the solution to my issue is to replace the whole gear box even though all my regular maintenance (Every 10km) is done within Nissan AutoEgypt and they told me that the good will only deduct 55% of the cost. I am really upset and frustrated from the customer service and the inconvenient solution I was provided with from Nissan AutoEgypt, as the car is considered still new and had not passed 100km and due to an internal issue, I am obligated to pay 45% of the cost which is to much to an issue I have absolute nothing to do with. I tried speaking to them but to be honest no one was helpful although I have the right as this is a Nissan manufacturer internal mistake as explained by them. Finally, as a Nissan Sunny 2017 car owner and of that I trust Nissan. I hope that Nissan Egypt could contribute in a better solution other than the totally illogical answer by paying 945% of the cost and for them to only deduct 10% from the cost. Kindly find below my car details and personal contact info: Car Owner: Yehia Ali Mohammed Abo El Ella E-mail: [protected]@yahoo.com Cell Phone: +[protected] Car Engine Number: 776269 Car Chassis Number: 61057 Car Model: 2017