I am owning a shop with an average of 5 transactions weekly in LBC Sara Branch. The mentioned branch contains of unprofessional staffs. My transaction should be a COP with an address of LBC Kalibo branch pick up, the staff put it on COD with incomplete address. They dont want to change, cut off time is 2 PM as they claimed and Mr. Ronnel Democrito wants to charge us additional PHP 60. This incedent always happened, they used to asked personal questions regarding how we manage our store, throwing unnecessary jokes. 2 days ago we want to send a branded watch to California, they dont know the procedure. They keep asking if our products are original. This branch should have a professional store incharge, a good example to follow and train each member. for any reference kindly contact me: Grace Mayuga Marques de Luxe Fashion Boutique +[protected]