I just wanted to try it before buying it said download, then to activate it I had to pay for it, I had not noticed it was a subscription, pay yearly, so I asked for a refund, they then said they would give me 2 years I agreed but said I was going to try it first then I may still ask for a refund. When I downloaded it and activated it it would not work there was an error. Then they wanted to access my computer and I refused. After giving me the run around I filed with PayPal and lost . Since they did give me the download (that did not word). So I will see what my credit card will do.