10 Apr, 2021 → by ClaimboUser474743
In home wifi repair
2
wifi at home works then it quits. called geeks on site 1st they charged $210 up front, then the geek gets here knows nothing about routers or wifi, he just does computer repair. They were supposed to be here at 3 the day before, so left work early they called at 2:10 said can't make it there can come next day 1 to 3 he shows up 12:30. looked at my computers knows nothing about wifi or routers. before he left reset my routers and everthing quit working! i said hey it's 3 pm oh it's that late already, meanwhile was getting text msgs. I said they better not charge me for extra 30 min. they sent another invoice for $99, i called them explained what happened and said i wasn't paying, so they charged my credit card without my authorization $49.50. Meanwhile my wifi is still not working properly