It has been over a week since I called and I haven't heard a word from anyone. I'm getting more pissed by the day. My son and I took a vacation to Pigeon Forge and stayed at Sure Stay by Best Western on Pin Oak right across from Hatfield and McCoy's. They were to have breakfast according to the internet. When we got there I asked the attendant where breakfast was and he said they didn't have it. In a nice way I told him it would have been nice ro know that and I would have stayed somewhere else. User's recommendation: Call before vacationing anywhere and ask about all details.