26 Jul, 2021 → by ClaimboUser927078
I’m pissed off. I need to speak to a person in charge.
1
Our trip number is 412********. Flight to Las Vegas on Boutique Air from SMF to LAS with a stop in Merced, CA was cancelled by Boutique Air. It appears now that we were charged twice for this flight. We should be receiving a complete refund (NO charges) since your carrier cancelled the flight. I have attempted to call multiple times to no avail. When I have gotten a call back, ive spoken with an agent who puts me on hold and then disconnects the call. This is infuriating beyond belief and I want results. Please call me at 530 301 **** immediately to resolve your horrendous customer service issues. User's recommendation: Don't book on Priceline.