I was charged for a website and I never use the website. I tried contacting Vista print to ask them to remove the charge and I had difficulty getting in touch with them. I finally did get in touch with someone and they immediately issued me a refund and told me that I could keep the business cards that I had purchased no charge. I am very happy with Vista print and their customer service and they have great products. User's recommendation: I have used Vista print and once I was able to get in touch with someone regarding the issue I was having. They immediately issued a refund to me. I am very happy with the customer service and the products that I have received from Vista print.