1 Jan, 2018 → by ClaimboUser480714
If you never need to get a damaged part replaced or return something, you’ll be ok

1

Home Perfect has great prices. If you never need to get a damaged part replaced or return something, you'll be ok. But if you ever have to interact with customer service, look out. I had a damaged Cifial drain, damaged in such a way that you wouldn't notice it until you went to install it. Cifial says you have to go through the retailer; Home Perfect says it's Cifial's problem. So, after everything's installed, all Home Perfect can offer is to have the _whole_ faucet assembly shipped back, wait for a replacement, and install the whole thing again. Rotten customer service. I guess you get what you pay for.
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