I WILL NEVER EVER SHOP THERE AGAIN! I ordered a 200$ dress, it came 2 weeks later...thats right 2 WEEKS! and mind you, its in NY and im in PA...there is no reason that it should have been 2 weeks. I emailed, called...and finally 4 days later I get a response to my email saying that my cc was put on hold and that they emailed me about it saying why there was a hold on my order. I RECEIVED NO SUCH EMAIL. I have never had a company blatantly lie to me. So I have called emailed back...NOTHING. I DID NOT KNOW this website was exchange only. websites that are exchange only are a strict NO in my book bc they are usually shady and have horrible service, singer22.com is no different. How dare they keep my money after such horrid service and not stating the return policy clearly. They are dead to me. OH! and when i go to ups to return my dress, the return address doesnt exist! so who knows where my package is being shipped, they ofcourse have not called me back, bc you automatically get transferred to a voicemail. There are way too many websites like this one to EVER have to shop here. DO NOT buy EVER, even if you are in love with the product, guaranteed you will find it elsewhere. BUYERS BEWARE! I am now out of 200$, I should have just took 200$ and lit a fire to it. UGH!! So pissed!