I ordered a file 8000 9mm, they immediately took my money from my credit card. T he next day got an email stating order will ship in 2 to 3 days, they will proliferating number. Checked every day, no tracking number. Emailed 4 Times, called at least 10 times. Phone just rings and finally disconnects me. Looked...
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I ordered an item on 4-18-12, they stated it was shipped on 2 days later, when I asked for a tracking number they told me it was out of stock. 2 days later the website listed the item would ship in 2-3 weeks. I wrote asking if they had any more details. They didn't tell me anything....
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Ordered an item that appeared in stock on their website. I was given the runaround for 2 months. I received comments such as “it is coming in next week”, it will be here in 4weeks”, “the item got stuck in customs”. VERY frustrating as they charge before they ship! I couldn't take it anymore and after 8...
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Poor service
The customer is not important to this institution. When ordering sushi at home several times, I promise that it will be delivered within an hour, when after 2 hours I wondered where our sushi is or will be delivered, for the first time, I replied that I will have to wait another hour, I cancel the order myself for the second and third time. It's a mockery of the customer. Initially promises delivery within an hour, but can not deliver even two. Then warn you right away that you will have to wait longer than 2 hours, most likely 3 hours. We were warned by phone only about paying in cash. Staff do not live up to their responsibilities. Obviously, the owners "save" at the expense of the number of waiters, couriers. The chefs prepare delicious, but they can't handle the number of orders.
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