26 Apr, 2021 → by ClaimboUser976139
i was over charged for my purchase and not refunded

2

i came into the modesto ca store to shop for wic. i was charged an additional $ 19. i tried to resolve the issue with the cashier before i paid but was told he was unable to do so. i took my receipt up to customer service where a total of six employees including an assistant manager were unable to find the reason why i was over charge. i was there for over an hour and a half ..well after the purchase of my items . Myself along with a cashier went back to every aisle to prove the legitimacy of each item purchased in my cart. my receipt was dissected piece by piece with no resolve. i was given empty excuses as well as finger pointing towards the cashier that wrong me up suggesting incompetence do to recent medical leave. finally after all the wasted time...the empty excuses..and the endless deflecting. i was told that this issue warrent further investigation which could take couple of days. i.. a devoted custumer was then sent on my way feeling embarrassed..devalued and disrespected...over a over charge of $19... winco needs to DO BETTER
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