I have multiple emails illustrating how much I have been trying to get this Postmates membership cancelled. I emailed them directly to get the situation resolved, and they told me to go through the app to cancel my membership. After attempting to get this done through their *** app a multitude of times, I was finally able to get the membership cancelled. A month and half later, they charged me again. User's recommendation: Do not bother with this company. Seriously, just pick your food up. To be charged almost 30% more just for your food to be cold after waiting over an hour after you order it is not worth it at all.