I CALLED AND CANCELLED MY PLAN WITH THEM ON 4--28-19. I SIGNED UP: 04-24-19, I EMAILED CHRISTIE the manager that signed me up to cancel-I have approximately 4 emails I sent her to cancel and confirm that she cancelled-as of today 05-06-19 she has not replied . I am a Federal retiree and I will be signing up now during open season with them !! ANOTHER THING MY MASTERCARD WAS CHARGED $119.00 AS OF 04/01-April 1st and I signed up 04-24-19 ?? I WROTE THE ADMINISTRATER, SENT HIM MY CANCELLATION EMAILS THAT I HAD SENT TO CHRISTIE REGARDING MY CANCELLATION AND HIS MAIL TO ME HAD HIS EMAIL ADDRESS- MY EMAILS TO HIM WERE REJECTED--INCORRECT EMAIL ??? I DID NOT TYPE HIS EMAIL-HIS EMAIL HAD HIS EMAIL ADDRESS AND I JUST REPLIED TO HIM AT HIS EMAIL LISTED ?? DO NOT DEAL WITH THIS COMPANY !!! ANOTHER THING , WHEN I CALLED MY MASTERCARD REGARDING THE INCORRECT CHARGE AND ALSO THAT I HAD CANCELLED MY ENROLLMENT. kYLI, FROM MASTERCARD CALLED THEM AND SHE STAYED ON THE PHONE WITH ME WHILE I SPOKE TO THE DENTAL Representative : McKenzie. McKenzie told me I had to call in to cancel-no one ever told me I had to call in to cancel ?? CHRISTIE THAT SIGNED ME UP AND ALL THE EMAILS TO HER TO CANCEL MY ENROLLMENT NEVER TOLD ME I HAD TO CALL IN TO CANCEL - IN FACT CHRISTIE THAT SIGNED ME UP AND HAVE WRITTEN HER TO CANCEL MY ENROLLMENT NEVER MENTIONED I HAD TO CALL IN TO CANCEL. IN FACT CHRISTIE HAS YET TO CONFIRM SHE HAS CANCELLED MY ENROLLMENT PER MY INSTRUCTIONS !! I DEFINITELY DO NOT RECOMMEND CONTACTING THEM !! while I was on the phone with their rep., McKenzie and my Mastercard rep., listening to my conversation with McKenzie, McKenzie she would cancel my enrollment, #134****, in the amount of $119.00--it would 4-5 days to apply to my Mastercard. THIS HAS BEEN A HORRIBLE ORDEAL , TO SAY THE LEAST !! MY MASTERCARD REP. KYLI MADE A NOTE ON MY ACCOUNT REGARDING THE CANCELLATION AND CREDIT TO BE GIVEN ON MY ACCOUNT !!