3 Aug, 2021 → by ClaimboUser397728
I rang up in the end and my a/c has been refunded immediately thank you!

The reason is that your courier is Hermes and they will not deliver to my house. They say they have been to my house and I was out when I know I was in, they never leave a note I know they return my goods immediately. This has happened so many times including John Lewis who have tried to deliver many times. I wish you would find another courier. My house is in the country but no-one else seems to have a problem and I order lots of items online. Thanks, Katherine Wyld K
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