My issue is that I was told I couldn't cancel order#400******** invoice #14261****. My issue is that these items are on back order until July. This is unacceptable as we are going on vacation in May and wanted new sneakers. My issue is that customer service said I could not cancel the order, I would have to wait until I received the sneakers and then send them back. At my own expense. I have been a loyal customer for several years, but no longer. I want this ordered cancelled. User's recommendation: Don’t order unless you are sure that you won’t have to wait several months for the order.