I returned blinds that I had ordered and they gave me a partial credit because I had to pay what it cost them to ship it to me and return shipping fees, they also charged me an early return fee, a re-stocking fee and then a late fee. I had to pay them $125 and I had nothing to show for it. Commenity Bank kept calling and they agreed that I could pay $73 and that would take care of my bill. But it didn't! I got another bill with the balance after the $73 & another late fee! How is that even legal!? When I called Brylane they said they had no record of that conversation & I received another bill with a late fee today. Its pretty frustrating being billed a late fee for a late fee? I shouldn't have to pay anything more!