My name is Barbara Ivy. In 2013 I tried Brinks Home Security System. I thought it was a month by month obligation. I realized I was locked into a five year contract. In 2018, I tried to cancel the contract simply because it wasn't working for my family. Recently, I completed a contract cancellation form on line. I was told to complete one sent to my home as well. But, funds have continued to be drafted from my account. Please refund my acount six months to year. I have contacted several people in the company. I have not been able to get this matter resolved.