I have ordered a lot of things from MAC Cosmetics and was very happy when my order arrived. I liked everything I received and seemed that everything was fine, until I opened my new powder and saw that it was completely broken! I contacted MAC Cosmetics right away and told them that my powder arrived damaged but they actually did not care and did nothing to help me. All they said was sorry and that next time they will try to avoid things like that to happen. I'm extremely disappointed with this store!