I wanted to buy a very rare item and I was ready to pay big money just to get the item. My bid was the highest and I almost had it in my hands, but then something went wrong and an error screen popped out and I was told that there was eBay connection problem. When I finally fixed the problem and came back to the auction page I was informed that I lost the bid and that another person won. I was so angry! Contacted them and was told that it was only my problem and they suggested me to call my Internet provider. My provider has nothing to do with it! Esnipea is just a huge disappointment.