I purchased 2 tickets from flight hub on Lufthansa to travel to Europe but when Covid 19 hit my flights were canceled 3 different times. I called flight hub and they offered refund or future travel but told me that it was fully refundable confirmed by Lufthansa. When I applied for the refund flight hub told me I needed to contact Lufthansa which I did and they did issue a refund but only for less then half of what I paid. Our tickets were $1, 057.23 each and Lufthansa refunded $493.23 per ticket. When I called to ask about the rest of it I was told the agency needed to do that. So I have not gotten a response from flight hub they are not willing to help me at all.