I called Jeff Price (?) / actually he called me, and he said he had the trust documents I needed. I said, "That's terrific, would you fax them to ......." He said he couldn't right then, but he would later that morning. We have NOT received them, and all I get when I call his number is his voicemail. NEXT Don't you folks have anyone call you that does NOT have an account with you?IfDoDon't give up User's recommendation: Don't give up.