I made an order of two pairs of shoes from JUSTFAB on October 14, by November 11 I did not receive an order and when I contacted customer care they said they are out of stock from one of the pairs that I ordered. Since I did not receive my order I canceled my order and asked for a refund. From November 11, 2020 to January 22, 2021, all I heard was to wait 7-10 business days by their agents. They never called me back, disconnected phone calls, and lied about the process of a refund. User's recommendation: poor service , do not buy.