13 Aug, 2021 → by ClaimboUser552589
I have not heard back from anyone. I need assistance.

The menu comes up. It says error 099. Unable to connect to internet. It has been working just fine then all of a sudden im getting thus message. There is something wrong with the Roku. The Roku city come up but nothing else works. We changed out that remote and used another Roku from another TV. That remote works fine.
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