I had no idea that this company was that horrible. I figured out pretty quickly after getting a vehicle loan through Triad, that apparently online loans were not all that they were cracked up to be. I have been dealing with this company for about 3 and a half years, for a $6, 000.00 loan with a very high interest rate. But at the time my credit was not very good and I needed a vehicle to get to and from work. Since then I have had my vehicle repossessed one time (which wasn't even necessary for the circumstance), and paid a small fortune to get it back. And even though I paid all the fees and charges to clear the vehicle and get it back, Triad still retained part of those charges on my account and will not recognize that they were paid. I honestly believe that they intentionally will not clear those charges so as to collect payments from me monthly that only go towards the interest on the loan and not towards the principle. So after all this time my current total balance on this loan is almost no different than what it was 3 and a half years ago. These people are definitely an unprofessional rip-off company. My only options as I see it at this point is to find a way to pay off the entire balance at once, or basically let them take the car and further ruin my credit, as the car at this point is no longer worth the loan that's owed on it. In conclusion, DO NOT FINANCE WITH THIS COMPANY, as they will cheat you, harass you, and leave you with empty pockets, bad credit, and ultimately no vehicle.