When I first ordered the product, it was with the intent to try it to see if it worked for me. Unbeknownst to me, was the fact that once you order, you are on the hook monthly. This doesn't make sense to me that I would have agreed to such a program when I didn't even know if I would like the product. Well, I can return this shipment, however, they will not refund the shipping. Be very careful with this company.DonD User's recommendation: Don't get involved with these people. You can find good product locally.