My vinyl plank floors look cheap. I was told by the salesman that I purchased top of the line fIooring. There are long areas that have ripples, and I was told it was because the concrete underneath the vinyl was uneven. When the installer saw what was happening, he said for an additional sum of money, he could level the concrete. I paid much too much money for this floor and I think this shouldn't have come as a surprise. I should have been made aware of this, first by the salesman , then by the installer. Now, everyone who responds to my complaint, says if I want some of the concrete straightened, it will be at my expense. Would I ever recommend Express Flooring? Not on your life!