13 Sep, 2021 → by ClaimboUser200882
I cannot believe it’s not butter
2
I left your store #0006 about an hour ago. I purchased a number of items including the above product. The shelf indicated $1.98, but, the register rang it up as $2.94. Employee SCO 8 canceled my sale as I returned to aisle to carefully check out the price. After confirming with two other employees (including Matt), they both declared the price at $1.98. I returned to check out and sure enough...the price rang up as $2.94. The other employee that helped in that aisle came forward and explained my honesty. I purchased it for $1.98. I asked SCO 8 how many times does this occur? She failed to respond and walked away. This is the fourth time I have contacted Winco concerning products over the last two years. I do not expect a response since I got no responses the other times! But, one employee did chase me down when I had a product question (this occurred about a month after my last complaint) and he remembered me. He claimed he could not get a definite answer out of Corporate. I have been shopping at this Winco since they opened the store. Previously, I drove down Overland Road and visited your Waremart location. My Winco shopping used to represent 80% of all grocery purchases, and I formerly would encourage others to shop Winco. My total at Winco is barely 50% now due to higher prices, lack of variety, price variaton (i.e. Henry Reinhard Orange Cream soda), lack of responses, & the presence of vagabonds at the Fairview location. However, I appreciate my interactions with employees at all three stores that I have visited (except tonight for SCO 8)