I know I bought it at an outlet store at a discount, but I was happy with my purchase because I thought I could order the part I needed to get it fixed. When I contacted the store where it was purchased, they told me it was discontinued, and they couldn't get me a book with a parts list. Its wire that controls the up and down is cut and doesn't work. The headrest controls work fine. I'm turning to you to help me to get this book, so I can get it fixed. I appreciate your understanding in this matter. User's recommendation: Please make sure you get all books and paperwork with your purchase.