This Anne the customer that was spoken to like a child and might add a paying customer. This was the rude front desk person who I am sure, working at a towing service company have very disgruntled customers come through all the time. Although I was upset about my vehicle being towed, my reaction was not directed at her, as I told her more than one time. I was reacting to the situation and her response to this paying customer was belittling and condescending. I am not going to let this go because I don't want another customer to be treated like me. This front desk person could not understand it was not about her. This front desk person may not be the right person to be sitting at the front desk of a towing company service if the reactions of a customers affect her the way that it did