24 May, 2021 → by ClaimboUser845516
I am complaining about dispatched and refund issue

1

I have ordered the shampoo since 4 Mar 2021 but unfortunately still not yet dispatched. I want to refund a month ago but no response up to date. Only i have got was "your request has been passed over to our warehouse team in hopes to cancel the order." from CS I just to refund the amount HK725.99 to my VISA. How can warehouse arrangement wait for 3months and still WIP without reason
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