I bought the book, "Thank You for Arguing" by Jay Heinrichs, on August 11, online expecting it to be delivered on the 18th. I received a confirmation email the same day I bought the item confirming that the book was going to be delivered to my address. I then received a shipping confirmation email stating that the book was on its way. On the 13th I got a billing summary confirming that I was charged, and I received my order number. On Tuesday, August 24th I was informed that the item was successfully delivered but I, in fact, did not receive the book. Order Number: #[protected] Tracking Number: 1LSCXH300015926 Complaint Case Number with LaserShip (who supposedly delivered the book): [protected] -Jennifer Bonilla