I purchased the HTC U11 for $712.00 U.S. dollars. The phone is rated as water resistant IP67, But unfortunately I drop my phone in water. I immediately removed it from the water and my phone started to malfunction, so I returned the device within warranty time of having the phone for about 1 week and half since purchase date. I have been waiting for my device to be repaired for a month now and I have been calling HTC support every week and getting a different story that it is still in repair process. They originally said it would take 14 business days to repair my phone. They have not followed through and continue to hold my device. They will not refund or replace my device since the device is in Houston, Texas where they were suffered a natural disaster and all of Houston is under water.They say they waiting for a response from Houston repair center which the operation repairs have ceased since flooding of Houston by hurrcane Harvey.