Good afternoon. I am Mr Tan of Malaysia. I bought a Honda Accord in 2013 under car plate No. JJJ 1368 registered under my wife name. I bought another Honda HRV in 2016 under plate No. V 1368 registered in my name. I am proud to own the both honda cars. However, in 2020, Due to COVID 19 pandemic. The whole country was locked down and honda service centre in Muar, Johor Malaysia (GS Tay) was closed down. eventhought, it was reopened but it was very hard to book a place for service. I missed the service and later I went to the service center to service my HRV car and I found that my HRV has gear box problem and other issue. The service center told me that due to my service record (I missed the service), the honda Malaysia do not wish to replace the part for me eventhought the car is still under warranty period. It is very sad. it is very unfair to me. If like that, How to continue to support or buy Honda car in future. Hopefully, Honda Japan can resolve my HRV car defect issue. I can be contacted via my email [protected]@hotmail.com or my hand phone number +[protected] Thank you very much Tan Eng Wee Malaysia