Let me say I have been a loyal customer of Hewlett Packard for more than 30 years and to find out this printer which I thought I was doing my small business a favor is NO DARN GOOD!!!. I purchased this printer April 2020 in the heart of the Pandemic for my office. Unfortunately, my business had to still run no shelter in place for my Personal Care Home for Developmentally Disable Individuals (Intellectual Disability). However, the printer this month (August 2021) has an error code of "B305DFF9". I called on 8/5/21 which I had to go through hoops and bounds to get someone and I was told that this is a power issue and to remove the power cord off the surge protection and into the wall socket. This appeared to solved the problem then it went out again same code. I was informed that this is not warranty anymore because it only had a year warranty. The problem with that is HP makes better products by far then any other electronics company in MY OPINION and I have printers that are almost 16 years old at home Laptops, Desk tops, Printers, Scanners, etc... so why did this machine not stand up. I cannot accept the fact that this company is not willing to replace this machine free of cost because clearly warranty or not this product is defective. I am switching over to another brand because my loyalty does not mean anything. S/N TH02H660F2 Case # [protected] which is closed now