Rescheduled over 6 times for repair since a middle of May 2019, each time either no parts, wrong parts or asked me as a customer to drive 45 miles away from my office to pick up the parts twice. Finally, had a good tech came by but found out wrong parts again and needs to reschedule again. When I spoke with the supervisor at customer service but always stayed nothing he and she can do, continuing to reschedule and sent the wrong parts just wondering why BestBuy is continuing to have a contract with them. I think I need to call the Headquarter of BestBuy to see what else they can do.