Confirmation Number HLVgMAp2Q0 We made reservations for 3 nights at Harrahs 1. We had to pay an early check in fee $40.00 plus tax for a room that was already cleaned and ready 2. First night room was fine, but no coffee maker, bottled water and only 2 pillows 3. Sunday Morning as we showered, water rain all the way out the front door -- we used our bath towels to stop the water and clean up the room 4. Sunday night, when we got back to the room, nothing had been cleaned up. garbage was not emptied, bed was not made and no clean towels. A set of pillows were hanging from the outside door, as we had called earlier that day for additional pillows. We had to call for towels. with no expected time of arrival. It was 10 pm when they showed up. 5. Monday -- we came back, rooms was not cleaned again. Garbage was not emptied and out side our room were 2 bags of what I am guessing was other room garbage. We did get towels, so some one did enter our room. It was really disappointing that each time, we had to call and complain. We did receive a minimal discount for the lack of cleaning, -- But come on really? We spend over $1000 dollars for 3 nights and this is what we get. 6. We did not use the pool we went down Monday, its was a mess cushions all over, no towels laid out. Umbrellas were not opened., and people were just standing around trying to figure out where they could set up. What are the resort fees for? If not to keep the resort maintained? I know this is a trying time for everyone, but when you expect little more cleanli ness based on the circumstances. I am truly at a loss when someone asks me how the stay was. We have been coming to Harrahs at many locations over the years and never have myself / husband been so unhappy. I do admit the show with Donny Osmond was great, but to be frank, we spend most of our time over at the Flamingo, it was cleaner and staffing was really on top of things. Thank you for you time Dayna & Tom Elledge [protected]@aol.com