Booked two rooms for a bachelor party over the weekend of October 12th/13th. I have been to Harrahs in the past with better service and conditions however this particular stay was the very worst I have ever had in any Hotel. From the long lines at check in to the lack of assistance when trying to use the express check in/out kiosk. To the absolutely disgusting rooms and lack of maintenance/housekeeping to the terrible overpriced Pool Club at night. The room floors were stained all over in so many places, the couch looks like it has human skin debris sprinkled all over. The smell of the room was as if someone was smoking marijuana all night in it. We booked the rooms asking for two connecting and did not receive two connected rooms and had to deal with a couple fighting in the middle room at 4am. The walls were coming apart. The sheets even had stains...see pictures and I have videos... After driving from northern NJ, a shower was all that was needed to freshen up. Prior to using the shower, I picked up the folded bath mat and before I could place it down, it was wet/damp. Either it was a used mat that was never replaced or they folded it un-dried from a wash. This grossed me out with the thought of it possibly being a used mat. I called for service and asked to speak with a Manager. I was quickly provided a $50.00 off the room as if to just shut me up. They sent me a hotel worker who when I opened the door just hands me a new mat. I was very frustrated at this point and told the worker I need to speak to his Manager. I even brought him inside the room and showed that the shower had not been used by us yet so how is this bath mat wet? He calls his Manager and the answer I get is that his is too busy to come to the room at the moment but will call my room. 20 Mins later, I received no such call. I contacted the front desk again and even the lady asked me "He said that?." Needless to say, I never got a call from the Manager. My party dressed up for the night, went downstairs where I went to the front desk and demanded I speak to a Manager. One came and spoke with me, eventually offering another $25.00 off my room. Again, is that to just shut me up? I never asked for any compensation but rather to speak to a Manager directly so that this whole thing could be addressed properly and with the proper channels. The Manager said she would even send housekeeping to clean the bathroom. When we arrived several hours later, you could see that no one had done anything while we were gone. Forward to the Pool (Club) experience. We are all dressed up for the night, I passed three security guards, went thru and cleared the metal detector. A fourth security guard at this point tells me "no sunglasses, " I asked if I could just pocket them and was told no. As I headed back to my room, the three previous security guards all chuckled that they couldnt believe they didnt notice I had sunglasses. I asked what the big deal was and they just advised, dress code. Really? Dress Code? Im in a button down, with slacks and nice shoes while other people were going in looking like bums with regular t-shirts on and I committed a dress code violation? I had to go all the way back to my room which was in the Marina Tower so far from the Pool just to drop off my sun glasses. Now, why did I have sun glasses on my head going to the Pool at night? Simply because I had them on during the day and forgot they were even there... Finally, we get into the pool. Overpriced $15.00 drinks in plastic cups you would use at a water dispenser at work. I didnt expect glasses but at least better cups than that and certainly not an average of $15.00 a drink for mediocre beverages. Not to mention the outrageous $30.00 cover charge that was only reduced to $20.00 since we were given reduction before 11pm tickets from the front desk. Why should we pay a cover charge when in the past, guests of the hotel were given passes for free access??? Terrible. In the end, the morning shower was met with a broken shower head that you had to hold in the direction needed as it just flopped down and could not be tightened. Check out in the morning was met yet again with long lines, even lines at the kiosks that thankfully the only positive thing was being able to drop the keys in the express box. I later called the front desk to advise of checkout just to be sure. In the end, the best part of the trip was leaving.