2 Nov, 2019 → by ClaimboUser970587
hostelworld is allowed to get away with open stealing

1

I arrived at a hostel in Jerusalem which I payed for the week to stay. I was in a panic to learn that I could not stay their due to an age restriction. The manager struggled to find on the third page toward the bottom of the page an age restriction. I was turned away and was assured the money and the commission would be refunded. Hostelworld true to its name hostel. Refuses to return the commission fee associated to this booking. Forget the fact I was in a foreign country without a place to stay forget the age discrimination. REFUND MY MONEY FOR SERVICES NOT RENDERDED. Hostelworld is pocketing $22.43 based on an unforthright and I indirected business practice. They may well steal my money but they lost a costumer and one costumer know another and another.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Hostelworld you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.