fail to assist in major oil leak under extended warranty, also deny rental coverage which states writing they offer rental car 200.00 max pay out own pocket 10 days rental they basically backed out entire deal cover oil leak, and rental car got call 8 days later by way deny claim, and know owe us rental car how nice called triple whammy plus salesperson rick real rude nasty offers nothing no apology no refund no nothing over phone try contact another department let know filing federal tax id number directly to internal revenue service for further review also ftc been aware let motor vehicle division aware situation red flag scam artists only act good over phone in real person there fake, there phony sales people they sell warranty they do not back up in writing obviosly not.