Fizber farms you off to a real estate agent that most likely works in a basement. The guy allegedly was in New Jersey. He was abusive when you asked questions about your listing. Fizber told me they would refund 1/2 of my money, but never did. Customer service person was nice, but overall very ineffective. Most important, all calls about my home ceased after the flat fee listing. Not sure if the calls went to the bargain basement estate agent or not. Everything went dead after the flat fee post. Just Sayin!