1 Jan, 2018 → by ClaimboUser549979
Horrible experiance!
*SOLVED
2
I was happy with my first few trips to David's Bridal since I had a very sweet accosiate helping me. I went today to pay for and order my dress but was dissapointed with the different person who helped me, she seemed very immature and didn't know much. I was told before that I could order my dress and have it in 3 weeks. This girl just told me to buy it off the rack since she thought one ordered wouldn't "fit as good"...she said most girls just buy them off the rack...so I was an idiot and bought into this. Got it home and found it was grungy all along the bottom hem from people stepping on it, so called to complain. They informed me that they will clean it before my wedding. WHAT?! So I paid $780 worth of products from them and that's what I get? A dirty dress that can be cleaned? They said if they order another one it will have the same problem since "david's bridal just orders the same dress from another store". I'm furious and will would never shop there again but it's too late!!