Horrible customer service and return policy

/ 55 reviews

4 Mar, 2019 → by ClaimboUser224169

On February 9 2019 I ordered glasses and didn’t receive until March 1 so they did not meet Time frame, can not reach anyone on the phone to let them know the glasses were made as ordered and their return policy is horrible. Can’t even wear them. I’m going to try and dispute through the credit card payment. Won’t order them again from here. Extremely disappointed

Vision, Glasses and Lenses

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Zenni Optical - Other Reviews

》 Had service

》 Crap sunglasses & won’t refund

》 Prescription Incorrect

》 Headache

》 My prescription is totally wrong

》 Glasses don’t fit

》 Bad custsomer service.

》 Incorrect prescription on glasses – terrible service – FINE print

》 Help w item in cart

》 Manufactured horrible and horrible customer service

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