Touchstone Imaging put me on a payment plan for a CT scan I had in Sept 2017. My payments were automatically drafted, on time everyone month, until my card was compromised and canceled. I then received a new bill for the remaining balance - $422. I decided to pay that amount in full, saved the receipt I received online, and watched the funds come out of my bank account a few days later. Then the next month I received another bill for $422 so I called let them know there was a mistake and they said it was a good thing I called because I was on their list to be sent to collections. Really?! I had been paying my bill without an issue since September but there was an error on their side and they were going to send ME to collections?! I was told the amount hadn't been posted to account correctly but that they would be sure to my balance and take me off of the collections list. The following month, I got ANOTHER bill for $422. This time I talked to someone else who said they saw I paid $300 some-odd dollars but didn't see a receipt for the $422. Then they said they did see it and would rectify my account. NOW in June, I've received a bill for $27. Where did this $27 come from? The person I talked to wasn't sure. I said I wasn't going to pay it until I understood where it came from and she said that was my prerogative, that she explained it to me and if I didn't like the answer that was my choice. I asked to speak to a supervisor, she transferred me to someone named Chris (according to his voicemail). I left a message and I'm sure I won't be hearing back from anyone.