I will NEVER go to TGF again. I'm actually a loyal customer of them for many years, until about a year ago. A year ago I went to get a cut and a location in Austin, TX, where I actually started to get hit on by the stylist. He began telling me about how he was going to have dinner, implying we should go, and making me feel uncomfortable, I never went back to that location again and never wanted to. Today I needed another haircut and decided to dye my hair since I hadn't in a couple of years so I went to TGF, thinking I could give it another chance at another location, so I went. I had a woman, I told her what I wanted and specifically asked her if the dye from the precious dye was still in my hair as I've had multiple haircuts since then, and because I knew that I didn't wanna use bleach if I wanted to continue to dye it. She insisted that the dye was gone, so I believed her (she's the expert right?), and we moved forward. During the dye process, she made some comments that I didn't really like, first being that I need to wax my eyebrows. After we washed the dye out of my hair we went back to the chair and I quickly saw that she'd noticed that my roots were the only thing that had been dyed and she saw how irritated I was and trying to keep an open mind, I figured, maybe it looks better, as I could see my roots were a bright red, and the middle of my hair down was black. She started to dry my hair and kept mentioning to me that this was the look everyone was looking for these days and that she loved the color, and before I even got to see the finished product, she whipped out the waiver that she wanted me to sign stating that I was satisfied with my service and told me to put that I loved it. After the product was finished, I could definitely see that half of my head was black, and she was eager for me to leave. She even charged me for it, and I didn't wanna make a scene since people were coming in and out so I just said fine as I'd expected to pay more anyway, and I'd left. I knew I'd dyed my hair black before, but I didn't think she'd lie and say she didn't see it in my hair just to get a sale when I was unsure if it was still there from years ago. I'll never go there again, and neither should ya'll.