10 Jul, 2021 → by ClaimboUser693231
Home wi-fi
1
Do not buy from this company. The customer support is terrible. I'm paying for 500 speed and never got past 200, with a max effort attempt. I'm informed that cox is good on every part so it must be something on my end that's causing issues. My bill randomly increased $60, on top of the $90 I already pay. When I tried getting this fixed I was told I should upgrade my plan which costs $40 more a month. The reps are rude and not helpful. Terrible employees and management. I'll say once more. Buy from someone else.